Trogon Software

WMI Troubleshoot



This document lists the errors encountered often when configuring WMI. Here are the error codes, possible causes, and resolutions:



80070005 - Access is denied

Cause

This error occurs when incorrect login credentials are configured.

Solution


80041064 - User credentials cannot be used for local connections

Cause

This error is encountered when you specify the Username and password for monitoring the machine where application is running.

Solution

Do not specify Username and password for the localhost. To resolve the issue, check "localhost" option in "Connection" tab.


800706BA - The RPC server is unavailable.

Cause

This error is encountered when the RPC and WMI services are not running and if the device is not pingable.

Solution


80041010 - Invalid class.

Cause

This error occurs when the required WMI class is not registered.

Solution


80041003 - Access Denied

Cause

This error occurs when the user name provided does not have sufficient access privileges to perform the operation.

Solution

  1. It is possible that this user does not belong to the Administrator group for this host machine.
  2. Try moving the user to the Administrator Group of the workstation.
  3. Try with an administrator (preferably a Domain Administrator) account.

80040154 - WMI Components are not registered.

Cause

This error occurs when the WMI is not available in the remote windows workstation. This happens in Windows NT. Such error codes might also occur in higher versions of Windows if the WMI Components are not registered properly.

Solution


80080005 - Internal execution failure in the WMI Service.

Cause

This error occurs when there is some internal execution failure in the WMI Service (winmgmt.exe) running in the host machine. The last update of the WMI Repository in that workstation could have failed.

Solution

Restart the WMI Service in the remote workstation:

  1. Select Start > Run.
  2. Type Services.msc and click OK.
  3. In the Services window that opens, select Windows Management Instrumentation service.
  4. Right-click and select Restart.

8004106C - WMI is taking up too much memory.

Cause

This error occurs when WMI is taking up too much memory. This could be caused either by low memory availability or excessive memory consumption by WMI.

Solution


80041017 - Invalid query.

Cause

'Query was not syntactically valid' is not a normal error. It is possible that the desired application using the namespace is not installed properly.

Solution



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